This is a non-custodial wallet.
You are in full control of your keys and funds. We cannot recover them for you, but we can help with technical issues or feature requests.
Important notice
As a non-custodial wallet, we do not have the ability to recover your funds, reset your password, or restore your wallet. Always keep your recovery phrase safe.
What we can help with
We can assist with wallet interface issues, transaction broadcasting problems, network connectivity issues, and feature requests.
What we CANNOT help with
We cannot recover lost recovery phrases, reset forgotten passwords, reverse transactions, or recover funds sent to incorrect addresses.
How to report issues
When reporting issues, include your browser/device, steps to reproduce, and any error messages. You can use the "Copy Support Snapshot" tool in your wallet settings to help us help you faster.
Keep your secrets safe
Never share your recovery phrase, password, or private keys with anyone. No legitimate support will ever ask for this information.